Press releases

GMAC Financial Services Reports Preliminary Third Quarter 2009 Financial Results

 
- Third quarter net loss of $767 million
- Net loss from continuing operations of $671 million
- Focus remains on strengthening strategic operations and exiting non-strategic assets
- Originated $7.7 billion and $15.9 billion of auto and mortgage loans, respectively
- Launched dealer rewards program to promote growth in auto-related operations
- Re-entered ABS market with TALF-eligible transactions and participated in the TLGP with debt offering
- Ally Bank increased total deposits by $2.3 billion
- Tier 1 capital ratio was 14.4 percent 

NEW YORK (Nov. 4, 2009) -- GMAC Financial Services today reported a third quarter 2009 net loss of $767 million, compared to a net loss of $2.5 billion in the third quarter of 2008. Results in the quarter were adversely affected by losses related to legacy assets in the mortgage operations.

During the quarter, certain business lines were classified as discontinued operations. These businesses, which include GMAC's U.S. consumer property and casualty insurance business and three international automotive financing operations, have been removed from the company's continuing operations. Excluding these businesses, net loss from continuing operations totaled $671 million in the third quarter of 2009, compared to $2.5 billion in the comparable prior year period. Continuing operations in the quarter were affected by several significant items, including:

  • $515 million mortgage repurchase reserve expense;
  • $161 million loss provision on resort finance assets;
  • $309 million original issue discount amortization expense related to the December 2008 bond exchange;
  • $79 million legacy mortgage provision expense;
  • $292 million tax benefit on operating losses;
  • $155 million mark-to-market gain on auto retained interests; and
  • $23 million net recovery on commercial and international portfolio marks/write-downs.
     

Excluding these items, GMAC's net loss from continuing operations in the third quarter was $77 million.

Third Quarter Financial Highlights
($ in millions)

Pre-tax Income/(Loss) From Continuing Operations by Segment

                                                         Increase/(Decrease)
                                                                vs.
                                                          ----------------
                                 3Q 09    2Q 09    3Q 08   2Q 09    3Q 08
                                 -----    -----    -----   -----    -----
      Automotive Finance - North
       America                     $345     $302    $(323)    $43     $668
      Automotive Finance -
       International                 50       45      (56)      5      106
      --------------------          ---      ---      ---     ---      ---
    Global Automotive Finance       395      347     (379)     48      774
    Insurance                        81       95       73     (14)       8
    Mortgage Operations            (747)  (2,044)  (1,949)  1,297    1,202
    Corporate and Other(1)         (692)    (616)    (384)    (76)    (308)
    -------------------------      ----     ----     ----     ---     ----
    Pre-tax loss from continuing
     operations                    (963)  (2,218)  (2,639)  1,255    1,676
    Income tax expense (benefit)   (292)   1,099     (101) (1,391)    (191)
    Discontinued
     Operations(2)                  (96)    (586)      15     490     (111)
    ----------------                ---     ----      ---     ---     ----
    Net income (loss)             $(767) $(3,903) $(2,523) $3,136   $1,756

(1) Corporate and Other segment includes Commercial Finance, equity investments, amortization of original issue discount from GMAC bond exchange, and other corporate activities.
(2) Discontinued Operations currently includes: U.S. consumer property and casualty insurance (Insurance segment); Argentina operations, U.K. full-service leasing and Italy full-service leasing from International Operations (Global Automotive Finance segment). Other businesses may be included in discontinued operations in the future.


"We continue to work through solutions for certain legacy assets and that is still weighing on GMAC's financial performance," said GMAC Chief Executive Officer Alvaro G. de Molina. "Progress is being made toward the transformation of the company as we shed non-strategic operations while at the same time invest in structuring the company to be more competitive for the long term."

"Our focus is on growing operations where we can leverage our strengths," said de Molina. "We have made major strides in bringing the Chrysler business on line, we launched a competitive dealer program that leverages our full suite of auto products, and Ally Bank continues to attract customers."

Liquidity and Capital

GMAC's consolidated cash and cash equivalents were $14.2 billion as of Sept. 30, 2009, down from $18.7 billion at June 30, 2009. Included in the consolidated cash and cash equivalents balance are: $919 million at Residential Capital, LLC (ResCap); $5.0 billion at Ally Bank, which excludes $5.2 billion of intercompany overnight funds on deposit at Ally Bank; and $75 million at the insurance business. The decrease in consolidated cash reflects investment into high quality debt securities and the repayment of unsecured debt maturities.

GMAC's total equity at Sept. 30, 2009 was $24.9 billion, down from $26.0 billion at June 30, 2009. Total equity was marginally lower primarily due to the net loss in the quarter and the payment of preferred dividends. GMAC's preliminary third quarter Tier 1 capital ratio was 14.4 percent, and the Tier 1 common capital ratio was 6.1 percent. The increase in the Tier 1 capital ratio is the result of the company's continued effort to de-risk and de-lever.

Ally Bank and ResMor Trust continue to enhance GMAC's funding flexibility through growth in deposits. Ally Bank and ResMor Trust deposits, excluding $5.2 billion of certain intercompany amounts, increased in the third quarter to $28.8 billion as of Sept. 30, 2009, from $26.3 billion at June 30, 2009. Retail deposits at Ally Bank were $15.9 billion at quarter-end, compared to $14.5 billion at the end of second quarter 2009. Brokered deposits at Ally Bank increased to $9.5 billion at quarter-end, compared to $8.7 billion at the end of second quarter 2009.

In September, GMAC re-entered the asset-backed securities (ABS) market with a $941 million Ally Bank auto securitization offering that was eligible for the Term Asset-Backed Securities Loan Facility (TALF). This marked the first time GMAC or Ally Bank sponsored a TALF-eligible security, and the first time Ally Bank entered the ABS market with an auto transaction. This month Ally Bank sponsored another similar auto securitization for $885 million. Ally Bank continues to be a key component of GMAC's funding strategy, as exemplified by these transactions and the deposit growth.

Further enhancing GMAC's liquidity position, the company completed on Oct. 28, 2009 an offering for $2.9 billion of senior fixed rate notes guaranteed by the Federal Deposit Insurance Corporation (FDIC) pursuant to the FDIC Temporary Liquidity Guarantee Program (TLGP).

Global Automotive Finance

GMAC's global automotive finance business reported third quarter 2009 pre-tax income from continuing operations of $395 million, compared to a pre-tax loss from continuing operations of $379 million in the comparable prior year period. Continuing operations in the segment excludes certain discontinued operations, which consist of automotive finance operations in Argentina and full-service leasing operations in the U.K. and Italy. Continuing operations in the segment were driven by the continued normalization of origination volumes, credit improvement and used vehicle prices.

Total consumer financing originations during the third quarter of 2009 were $7.7 billion, which included $6.8 billion of new originations, approximately $800 million of used originations and approximately $100 million of new leases. Third quarter 2008 consumer financing originations totaled $13.3 billion, which included $9.2 billion of new originations, $2.0 billion of used originations and $2.1 billion of new leases/retail balloon contracts. Originations were lower compared to the prior year primarily due to a decrease in U.S. vehicle sales and lower leasing levels. Consumer financing origination levels continued to trend upward on a sequential basis as originations were up 26 percent from $6.1 billion in the second quarter of 2009. The increase from last quarter includes improved pricing competitiveness, an increase in Chrysler originations and the effect of the "cash-for-clunkers" program.

GMAC continues to make significant progress in extending financing to Chrysler dealers and customers. During third quarter 2009, the company originated approximately $720 million of Chrysler retail loans, versus approximately $200 million in the previous quarter. GMAC's penetration of U.S. retail sales for Chrysler improved to 21 percent for the month of September, compared to 10 percent in June 2009. In addition, GMAC's outstanding balance for wholesale financing of Chrysler dealers was approximately $3.3 billion at Sept. 30, 2009. Chrysler wholesale penetration was 67 percent in the U.S. and 85 percent in Canada at Sept. 30, 2009.

On Oct. 1, 2009, GMAC introduced Ally Dealer Rewards, a program designed to drive business volumes by providing benefits to dealers that consistently use the company's comprehensive suite of automotive products and services, including new and used retail financing, wholesale financing, insurance products and remarketing services. The program is currently only available to GM and Chrysler dealers in the U.S., but there are plans to expand the program in the future.

Credit losses increased in the third quarter of 2009 to 3.29 percent of managed retail assets, versus 1.56 percent in the third quarter of 2008. The increase is primarily due to a standardization of the company's charge-off policy to conform to regulatory requirements, the effect of a smaller asset base, and the underlying performance of certain subprime portfolios. Lower loss severities in North America have partially offset weak economic trends. Excluding the effect of the change in the charge-off policy, credit losses would have been 2.19 percent of managed retail assets in the third quarter of 2009.

Delinquencies, defined as contracts more than 30-days past due, also increased to 3.76 percent in the third quarter of 2009, compared to 2.77 percent in the third quarter of 2008 and 3.48 percent in the second quarter of 2009. Delinquency trends have been negatively affected by higher unemployment and a smaller asset portfolio in North America and Europe.

Insurance

GMAC's insurance business reported pre-tax income from continuing operations of $81 million in the third quarter of 2009, compared to $73 million in the prior year period. Continuing operations in the segment excludes the U.S. consumer property and casualty insurance business, which has been classified as discontinued operations. The increase in pre-tax income from continuing operations reflects higher investment income, partially offset by lower premiums resulting from the sale of GMAC's reinsurance unit in October 2008, lower volumes in dealer-related products due to lower automotive industry sales, and lower volumes from our international business.

Following a comprehensive strategic review of the insurance business, GMAC reached an agreement to sell its U.S. consumer property and casualty insurance business to American Capital Acquisition Corporation on Oct. 16, 2009. This business includes GMAC's U.S. automobile, commercial vehicle, motorcycle and recreational vehicle insurance offerings. The dealer-related insurance business, which includes extended service contracts and insurance for auto dealer inventories, is not affected by this transaction and remains a strategic component of GMAC's automotive financial services platform. The transaction is expected to close in the first quarter of 2010, subject to regulatory approval and other customary closing conditions.

The fair value of the insurance investment portfolio was $5.2 billion at Sept. 30, 2009, compared to $6.6 billion at Sept. 30, 2008, with the decrease being primarily attributable to the sale of GMAC's reinsurance unit.

Mortgage Operations

Mortgage operations, which includes ResCap and the mortgage activities of Ally Bank and ResMor Trust, reported a pre-tax loss from continuing operations of $747 million during third quarter 2009, versus a pre-tax loss from continuing operations of $1.9 billion in the comparable prior year period. While credit provisions have begun to moderate, segment results were negatively impacted by an expense of $515 million during third quarter 2009 to increase repurchase reserves. Losses were partially offset by stronger net revenue driven by improved core business margins and higher net servicing revenue.

Mortgage loan production in the third quarter of 2009 was $15.9 billion, compared to $18.8 billion in the second quarter of 2009 and $11.9 billion in the third quarter of 2008. Production for the quarter was driven by prime conforming and government loans, with a limited amount of high quality jumbo loans. Originations were down slightly from last quarter due to lower industry refinancing volume.

As part of its loss mitigation efforts, GMAC continues to participate in the Home Affordable Modification Program (HAMP), which was created to assist struggling homeowners. Through HAMP, the company had extended 31,720 trial plan offers to its customers as of Sept. 30, 2009.

Corporate and Other

GMAC's corporate and other segment reported a third quarter 2009 pre-tax loss from continuing operations of $692 million, compared to a pre-tax loss from continuing operations of $384 million in the comparable prior year period. The main drivers of the loss in the quarter were an original issue discount amortization expense related to the December 2008 bond exchange and an additional loss provision on resort finance assets in the commercial finance business.

Outlook

GMAC continues to focus on finding solutions for certain legacy and non-strategic assets that are no longer part of the long-term strategic vision and represent barriers to restoring financial health.

Additionally, the company continues to work toward reducing structural costs to optimize returns. Key components of the cost reduction plan include streamlining operations in line with business expectations and rationalizing non-core and non-strategic activities. GMAC has begun to execute plans toward this initiative, such as signing the agreement to sell the U.S. consumer property and casualty insurance business and classifying certain international automotive financing operations as discontinued operations.

Going forward, GMAC will continue to focus on its core competencies, including automotive-related products and services. The company is working to increase competitiveness in these areas and offer value to its customers.

GMAC also continues to execute its five core strategies:

  • Transition to and meet all bank holding company requirements
  • Strengthen liquidity and capital position by shifting largely to a deposit-funded institution
  • Build a world-class organization
  • Expand and diversify customer-focused revenue opportunities
  • Drive returns by repositioning risk profile and maximizing efficiencies
     

About GMAC Financial Services
GMAC is a bank holding company with 15 million customers worldwide. As a global, independent financial services institution, GMAC's diversified business operations include automotive finance, mortgage operations, insurance, commercial finance and online banking. As of Sept. 30, 2009, the company had approximately $178 billion in assets. Visit the GMAC media site at http://media.gmacfs.com for more information.

 

Forward-Looking Statements

In this earnings release and related comments by GMAC Inc. ("GMAC") management, the use of the words "expect," "anticipate," "estimate," "forecast," "initiative," "objective," "plan," "goal," "project," "outlook," "priorities," "target," "intend," "evaluate," "pursue," "seek," "may," "would," "could," "should," "believe," "potential," "continue," or the negative of any of those words or similar expressions is intended to identify forward-looking statements. All statements herein and in related charts and management comments, other than statements of historical fact, including without limitation, statements about future events and financial performance, are forward-looking statements that involve certain risks and uncertainties. While these statements represent our current judgment on what the future may hold, and we believe these judgments are reasonable, these statements are not guarantees of any events or financial results, and GMAC's and Residential Capital, LLC's ("ResCap") actual results may differ materially due to numerous important factors that are described in the most recent reports on SEC Forms 10-K and 10-Q for GMAC and ResCap, each of which may be revised or supplemented in subsequent reports on SEC Forms 10-Q and 8-K. Such factors include, among others, the following: our inability to successfully accommodate the additional risk exposure relating to providing wholesale and retail financing to Chrysler dealers and customers and the resulting impact to our financial stability; uncertainty regarding GM's and Chrysler's recent emergence from bankruptcy protection; uncertainty related to the new financing arrangement between GMAC and Chrysler; securing low cost funding for GMAC and ResCap and maintaining the mutually beneficial relationship between GMAC and GM, and GMAC and Chrysler; our ability to maintain an appropriate level of debt and capital; the profitability and financial condition of GM and Chrysler; our ability to realize the anticipated benefits associated with our recent conversion to a bank holding company, and the increased regulation and restrictions that we are subject to; continued challenges in the residential mortgage and capital markets; the potential for deterioration in the residual value of off-lease vehicles; the continuing negative impact on ResCap of the decline in the U.S. housing market; changes in U.S. government-sponsored mortgage programs or disruptions in the markets in which our mortgage subsidiaries operate; disruptions in the market in which we fund GMAC's and ResCap's operations, with resulting negative impact on our liquidity; changes in our accounting assumptions that may require or that result from changes in the accounting rules or their application, which could result in an impact on earnings; changes in the credit ratings of ResCap, GMAC, GM or Chrysler; changes in economic conditions, currency exchange rates or political stability in the markets in which we operate; and changes in the existing or the adoption of new laws, regulations, policies or other activities of governments, agencies and similar organizations. Investors are cautioned not to place undue reliance on forward-looking statements. GMAC undertakes no obligation to update publicly or otherwise revise any forward-looking statements, whether as a result of new information, future events or other such factors that affect the subject of these statements, except where expressly required by law.

Contacts:

Gina Proia
646-781-2692
gina.proia@gmacfs.com

Chris McNamee
917-369-2389
christopher.mcnamee@gmacfs.com

    


    GMAC Financial Services Preliminary Unaudited Third Quarter 2009
     Financial Highlights

    ($ in millions)


                                               3Q       3Q      YTD      YTD
    Summary Statement of Income        Note   2009     2008     2009     2008
    -------------------------------------------------------------------------
    Revenue
    Consumer                                $1,211   $1,687   $3,803   $5,267
    Commercial                                 424      597    1,317    1,853
    Loans held-for-sale                        160      246      441      918
    Operating leases                         1,454    2,027    4,690    6,097
    Interest and dividends on investment
     securities                                113      125      287      486
    Other interest income                       55      269      175      923
    -------------------------------------------------------------------------
        Total financing revenue and other
         interest income                     3,417    4,951   10,713   15,544
    Interest expense
    Deposits                                   178      179      535      533
    Short-term borrowings                      104      425      386    1,522
    Long-term debt                           1,555    2,084    5,025    6,487
    Other                                       62      192      179      338
    -------------------------------------------------------------------------
        Total interest expense               1,899    2,880    6,125    8,880
    Depreciation expense on operating
     lease assets                              944    1,472    3,154    4,307
    Impairment of investment in
     operating leases                            0       93        0      808
    -------------------------------------------------------------------------
        Net financing revenue                  574      506    1,434    1,549
    Other revenue
    Servicing fees                             384      441    1,191    1,377
    Servicing asset valuation and hedge
     activities, net                          (110)    (261)    (710)     (36)
    -------------------------------------------------------------------------
        Net loan servicing income              274      180      481    1,341
    Insurance premiums and service revenue
     earned                                    582      791    1,697    2,352
    Gain (loss) on mortgage and automotive
     loans, net                                194       25      128   (1,674)
    Gain on extinguishment of debt              10       59      667    1,164
    Other gain (loss) on investments, net      216     (396)     297     (846)
    Other income, net of losses                259       35       67       64
    -------------------------------------------------------------------------
        Total other revenue                  1,535      694    3,337    2,401
    Total net revenue                        2,109    1,200    4,771    3,950
    Provision for loan losses                  704    1,099    2,708    2,345
    Noninterest expense
    Compensation and benefits expense          441      573    1,248    1,699
    Insurance losses and loss adjustment
     expenses                                  335      423      984    1,310
    Other operating expenses                 1,592    1,728    3,830    4,149
    Impairment of goodwill                       0       16        0       16
    -------------------------------------------------------------------------
        Total noninterest expense            2,368    2,740    6,062    7,174
    Loss from continuing operations before
     income tax expense                       (963)  (2,639)  (3,999)  (5,569)
    Income tax (benefit) expense from
     continuing operations                    (292)    (101)     681       72
    -------------------------------------------------------------------------
    Net loss from continuing operations       (671)  (2,538)  (4,680)  (5,641)
    Net (loss) income from discontinued
     operations, net of tax                    (96)      15     (665)      47
    -------------------------------------------------------------------------
    Net loss                                 ($767) ($2,523) ($5,345) ($5,594)
    -------------------------------------------------------------------------


                                                    Sep 30,   Dec 31,  Sep 30,
    Select Balance Sheet Data                        2009      2008     2008
    -------------------------------------------------------------------------
    Cash and cash equivalents                       $14,225  $15,151  $13,534
    Loans held-for-sale                              14,963    7,919   11,979
    Finance receivables and loans,
     net                               1
      Consumer                                       53,845   63,963   72,925
      Commercial                                     33,607   36,110   39,497
    Investments in operating leases,
     net                               2             18,867   26,390   30,628
    Total assets                                    178,254  189,476  211,327
    Total debt                         3            102,041  126,321  160,631
    -------------------------------------------------------------------------


                                              Third Quarter     Nine Months
                                              -------------------------------
    Operating Statistics                      2009     2008     2009     2008
    -------------------------------------------------------------------------
    GMAC's Worldwide Cost of
     Borrowing                         4      5.90%    6.01%    6.17%    5.99%

    Tier 1 Capital                     5   $23,795      N/A
    Tier 1 Common Capital              5    10,008      N/A
    Total Risk-Based Capital           5    26,127      N/A
    Tangible Common Equity             5    10,468      N/A

    Tangible Assets                    5   177,568      N/A
    Risk-Weighted Assets             5,6   165,181      N/A

    Tier 1 Capital Ratio               5     14.41%     N/A
    Tier 1 Common Capital Ratio        5      6.06%     N/A
    Total Risk-Based Capital Ratio     5     15.82%     N/A

    Tangible Common Equity /
     Tangible Assets                   5      5.90%     N/A
    Tangible Common Equity /
     Risk-Weighted Assets              5      6.34%     N/A
    -------------------------------------------------------------------------

    (1) Finance receivables and loans are net of unearned income

    (2) Net of accumulated depreciation

    (3) Represents both secured and unsecured on-balance sheet debt such as
        commercial paper, medium-term notes and long-term debt

    (4) Improvements in the calculation have been made to more accurately
        reflect the cost of borrowings ... Calculated by dividing average
        interest expense by total average interest bearing liabilities

    (5) GMAC was not a bank holding company in the third quarter of 2008 and
        therefore was not subject to the related capital requirements

    (6) Risk-weighted assets are determined by allocating assets and specified
        off-balance sheet financial instruments into six weighted categories,
        with higher levels of capital being required for the categories
        perceived as representing greater risk. The company's Sept. 30,
        2009 preliminary risk-weighted assets reflect estimated on-balance
        sheet risk-weighted assets of $146 billion and derivative and off-
        balance sheet risk-weighted assets of $19 billion

    Numbers may not foot due to rounding



    GMAC Financial Services Preliminary Unaudited Third Quarter 2009 Financial
     Highlights (Continued)

    ($ in millions)

                                       Note Third Quarter      Nine Months
                                            --------------------------------
    GMAC Automotive Finance Operations      2009     2008     2009      2008
                                            --------------------------------
      NAO Income (loss) from continuing
           operations before income tax
           expense                          $345    ($323)    $892   ($1,036)
          Income tax expense (benefit)
           from continuing operations        $31     ($73)    $942      ($86)
                                            ----     ----     ----      ----
              Net income (loss) from
               continuing operations        $314    ($250)    ($50)    ($950)
                                            ====     ====     ====      ====
      IO  Income (loss) from continuing
           operations before income tax
           expense                           $50     ($56)     $64      $243
          Income tax expense (benefit)
           from continuing operations        $33     ($24)    $174       $29
                                            ----     ----     ----      ----
              Net income (loss) from
               continuing operations         $17     ($32)   ($110)     $214
                                            ====     ====     ====      ====

      Consumer Portfolio Statistics
      NAO Number of contracts originated
           (# thousands)                     229      393      479     1,268
          Dollar amount of contracts
           originated                     $6,185  $10,581  $13,176   $34,029
          Dollar amount of contracts
           outstanding at end of
           period                      7 $43,906  $59,176
          Share of new GM retail sales        32%      42%      26%       45%
          Share of new Chrysler retail
           sales                              17%     N/A      N/A       N/A

          Dollar amount of GM wholesale
           outstanding at end of period  $10,892  $19,662
          GM wholesale penetration at
           end of period                      74%      81%
          Dollar amount of Chrysler
           wholesale outstanding at end
           of period                      $3,347     $534
          Chrysler wholesale
           penetration
           at end of period                   70%     N/A

          Mix of retail & lease
           contract originations
           (% based on # of units):
            New                               82%      75%      81%       75%
            Used                              18%      25%      19%       25%

          GM subvented (% based on #
           of new units)                      69%      86%      72%       80%
          Chrysler subvented (%
           based on # of new units)           38%     N/A       34%      N/A

          Average original term in
           months (U.S. retail only)          66       65       64        63

          Off-lease remarketing
           (U.S. only)
            Sales proceeds on
             scheduled
             lease terminations
             (36-month)
             per vehicle - Serviced  8,9 $17,701  $13,207  $15,720   $13,712
            Off-lease vehicles
             terminated
             - Serviced (# units)      9  86,683  108,063  285,138   328,438
            Sales proceeds on
             scheduled
             lease terminations
             (36-month)
             per vehicle - On-balance
             sheet                     8 $18,115  $13,108  $15,994   $13,648
            Off-lease vehicles
             terminated
              - On-balance sheet
              (# units)               10  60,016   59,238  186,372   161,996

      IO  Number of contracts
           originated
           (# thousands)                     107      161      304       543
          Dollar amount of contracts
           originated                     $1,519   $2,755   $4,323    $9,502
          Dollar amount of contracts
           outstanding at end of
           period                     11 $13,388  $18,306

          Mix of retail & lease
           contract
           originations (% based
           on # of units):
            New                               95%      86%      94%       86%
            Used                               5%      14%       6%       14%

          GM subvented (% based on
           # of units)                        48%      37%      57%       40%

      Asset Quality Statistics
      NAO Annualized net retail
           charge-offs as a % of
           managed assets             12    3.31%    1.90%    2.93%     1.71%
          Managed retail contracts
           over 30 days delinquent  12,13   4.36%    2.90%
          Serviced retail contracts
           over 30 days delinquent  13,14   4.08%    2.85%

      IO  Annualized net charge-offs
           as a % of managed assets   12    3.24%    0.70%    1.90%     0.72%
          Managed retail contracts
           over 30 days delinquent  12,13   2.85%    2.57%

      Operating Statistics
      NAO Allowance as a % of related
           on-balance sheet consumer
           receivables at end of
           period                           4.16%    4.37%
          Repossessions as a % of
           average number of managed
           retail contracts
           outstanding                12    3.61%    2.65%    3.50%     2.57%
          Severity of loss per unit
           serviced - Retail          14
            New                           $9,288  $11,760  $10,387   $10,919
            Used                          $8,058   $9,269   $8,719    $8,710

      IO  Allowance as a % of related
           on-balance sheet consumer
           receivables at end of period     1.64%    1.61%
          Repossessions as a % of average
           number of contracts
           outstanding                      0.74%    0.69%    0.84%     0.69%
    --------------------------------------------------------------------------

    (7)  Represents on-balance sheet assets, which includes $17.2 billion of
         lease assets and $8.5 billion of retail loans held for sale in 2009

    (8)  Prior period amounts based on current vehicle mix, in order to be
         comparable

    (9)  Serviced assets represent operating leases where GMAC continues to
         service the underlying asset

    (10) GMAC-owned portfolio reflects lease assets on GMAC's books after
         distribution to GM of automotive leases in connection with the sale
         transaction which occurred in November 2006

    (11) Represents on-balance sheet assets including retail leases

    (12) Managed assets represent on and off-balance sheet finance receivables
         and loans where GMAC continues to be exposed to credit and/or
         interest rate risk

    (13) Represents percentage of average number of contracts outstanding.
         Excludes accounts in bankruptcy.

    (14) Serviced assets represent on and off-balance sheet finance
         receivables and loans where GMAC continues to service the underlying
         asset

    Numbers may not foot due to rounding



    GMAC Financial Services Preliminary Unaudited Third Quarter 2009 Financial
     Highlights (Continued)

    ($ in millions)

                                  Note   Third Quarter        Nine Months
                                        -----------------------------------
    Mortgage Operations                  2009      2008      2009     2008
                                        -----------------------------------
      Loss from continuing
       operations before income
       tax expense                       ($747)  ($1,949)  ($3,929) ($4,615)
      Income tax (benefit) expense
       from continuing operations        ($154)     ($18)    ($480)     $65
                                        ------    ------    ------   ------
        Net loss from continuing
         operations                      ($593)  ($1,931)  ($3,449) ($4,680)
                                        ======    ======    ======   ======
      Gain (loss) on mortgage
       loans, net
        Domestic                          $209       $32      $561    ($213)
        International                       18      (170)     (542)  (1,735)
                                        ------    ------    ------   ------
          Total gain (loss) on
           mortgage loans, net            $227     ($138)      $19  ($1,948)

    Portfolio Statistics
      Mortgage loan production
        Prime conforming                $7,963    $6,766   $26,976  $34,391
        Prime non-conforming               363       250       706    1,838
        Government                       7,099     4,138    19,419    9,873
        Nonprime                             0         0         0        3
        Prime second-lien                    0        86         0      872
          Total Domestic                15,425    11,240    47,101   46,977

          International                    426       627       952    3,867
                                        ------    ------    ------   ------
          Total Mortgage production    $15,851   $11,867   $48,053  $50,844

     Mortgage loan servicing rights
      at end of period                  $3,243    $4,725

    Loan servicing at end of period
      Domestic                        $353,252  $391,945
      International                     26,774    34,079
                                        ------    ------
          Total Loan servicing        $380,026  $426,024

    Asset Quality Statistics -
     Mortgage Consolidated
      Provision for credit losses
       by product
        Mortgage loans held for
         investment                       $407      $533    $1,597   $1,158
        Lending receivables                (58)      118       319      256
                                        ------    ------    ------   ------
          Total Provision for credit
           losses                         $349      $652    $1,915   $1,414

      Allowance by product at end
       of period
        Mortgage loans held for
         investment                     $1,132      $975
        Lending receivables                256       564
                                        ------    ------
          Total Allowance by product    $1,388    $1,539

      Allowance as a % of related
       receivables at end of period
        Mortgage loans held for
         investment                15     5.59%     3.66%
        Lending receivables              12.17%    12.95%
          Total Allowance as a %
           of related receivables  15     6.21%     4.96%

      Nonaccrual loans at end of
       period                      15    $4,369    $5,747
      Nonaccrual loans as a % of
       related receivables at end
       of period                   15    19.55%    18.53%

          Total nonperforming
           assets                  16   $7,004    $8,493


                                          Third Quarter       Nine Months
                                        -----------------------------------
    GMAC Insurance Operations             2009      2008      2009     2008
                                        -----------------------------------

      Income from continuing
       operations before income tax
       expense                             $81       $73      $206     $382
      Income tax expense from
       continuing operations               $56        $2       $88      $81
                                        ------    ------    ------   ------
        Net income from continuing
         operations                        $25       $71      $118     $301
                                        ======    ======    ======   ======

    Premiums and service revenue
     written                              $451      $714    $1,275   $2,241
    Premiums and service revenue
     earned                                572       782     1,663    2,319
    Combined ratio                 17    101.6%     89.2%     99.0%    93.4%

    Investment portfolio fair value
     at end of period                   $5,244    $6,639
    Memo: After-tax at end of period
      Unrealized gains                    $156      $104
      Unrealized losses                    (49)     (172)
                                        ------    ------
        Net unrealized gains
         (losses)                         $107      ($68)
    --------------------------------------------------------------------------

    (15) Excludes SFAS 159 & SFAS 140 assets

    (16) Includes SFAS 159 assets

    (17) Combined ratio represents the sum of all incurred losses and expenses
         (excluding interest and income tax expense) divided by the total of
         premiums and service revenues earned and other income

    Numbers may not foot due to rounding

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